Legal
Privacy Policy
Last updated: 2026
Apna Clinic (ApnaClinic.pk) provides online and in-clinic healthcare services in Pakistan. This policy explains how we handle information when you use our website, mobile experience, and clinic tools.
Information we collect
We may collect account details (name, email, phone), appointment and payment information, messages between patients and clinics, and technical data such as device type and log data needed to operate the service securely.
How we use information
We use your information to book and manage appointments, run online consultations, process payments, send service notifications you opt into, improve the platform, and comply with applicable law and professional obligations.
Sharing
We share information with the doctors and clinics you choose, payment providers where required for transactions, and trusted service providers who help us host and secure the platform. We do not sell your personal data.
Security and retention
We use reasonable technical and organisational measures to protect data. We retain information only as long as needed for care, billing, legal, or operational purposes.
Your choices
You may update profile details in your account where available, manage notification preferences, and contact us to ask about access or correction of your information.
Contact
Questions about this policy: 7genclinics@gmail.com or +92309 4157123.
See also our Legal page for terms of use.